A return possibility for our products does not exist. Exceptions are, of course, complaints.
In accordance with §312 g section no. 1 of the German Civil Code (BGB), the right to withdraw from distance contracts under §312 g section 2 (1) BGB does not exist, as the products will be made to your specification or personalized by you and are clearly tailored to personal needs.
On this basis and considering that our online shop is dedicated exclusively to the production and delivery of custom print products using the artwork you supply, the Customer does not have the right to withdraw from the contract.